How do replacements work?


Please choose an alternative upfront while you’re shopping. This way, if your favourite product is out of stock, we’ll pick your 2nd choice.
 
1. Tap "Choose an alternative".

2. Pick your 2nd choice (or search for it if you don’t see it) and tap “Select Alternative”.

We’ll remember your 2nd choice for future purchases. Once you’ve chosen an alternative product, you’ll see this symbol:

You're always in control.

3. You can select an alternative for every product in your basket OR select “I don't want an alternative” if you don't want us to choose one on your behalf.