What do I do if something is missing from my delivery?


If an item that you have been charged for on your invoice is not in your bag, you can submit an issue via the app within 24 hours of delivery.

Here's how:

1. Tap "My Profile".

2. Tap "Orders".

3. Tap on the relevant order.

4. Tap "Submit Issue".

5. Tap on "Product Issues" and select the product that is missing.

6. Select a Reason "Missing Product".